Privacy policy

Effective Date: 22 February 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Company Information

Trade Name: Zentron
Legal Entity: SKYBRIDGE DIGITAL LTD
Company Number: 16677883

Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Customer Support Email: support@zentronstore.com

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via Stripe)
• Order history
• Device, browser, and IP address information

Please note that we do not store or have access to your full payment card details. All payment information is securely processed by Stripe.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal and regulatory obligations

3. Sharing Your Information

We only share necessary information with trusted third parties required to operate our business, including:

• Shopify – our ecommerce platform
• Stripe – secure payment processing
• DSers and fulfilment partners – order processing and shipping
• Shipping carriers – delivery of orders

We do not sell, rent, or trade your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

5. Your Rights (UK & EU Customers)

If you are located in the United Kingdom or European Union, you have the following rights under applicable data protection laws:

• The right to access your personal data
• The right to request correction of inaccurate information
• The right to request deletion of your data
• The right to object to certain types of processing
• The right to request data portability

To exercise these rights, please contact us at:

support@zentronstore.com

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Enable essential website functionality
• Improve website performance and user experience
• Analyse traffic and website usage
• Support marketing and advertising activities

You can manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable technical and organisational security measures to protect your personal information.

All payment transactions are processed securely through Stripe using encrypted technology.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:

support@zentronstore.com

SKYBRIDGE DIGITAL LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom